customer service
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Tech
A popular AI chatbot has been caught lying, saying it’s human
Is this thing for real? As artificial intelligence begins replacing people in call service jobs and other clerical roles, a…
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Business
Starbucks customers outraged over 40-minute waits for coffee
Starbucks customers are being forced to wait up to 40 minutes for coffee, with baristas claiming that staffing cuts have…
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Business
Target to limit self-checkout option to 10 items
Target will limit self-checkout to 10 items, claiming the move will improve the customer experience and speed up the process.…
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